Privacy Policy

Effective Date: December 20, 2024

At Black Bear Primary Care (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”).

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Health-related information (if submitted through forms or portals)

B. Non-Personal Information

We may also collect non-personal information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

2. How We Collect Information

We collect information through:

  1. Forms: When you submit inquiries, schedule appointments, or fill out contact forms on our Site.

  2. Cookies: To enhance your browsing experience and analyze Site usage (see our Cookie Policy).

  3. Analytics Tools: Such as Google Analytics, to understand user behavior and improve our services.

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries or requests.

  • To schedule and manage appointments.

  • To communicate updates, services, or promotions (if you opt-in).

  • To improve the functionality and user experience of our Site.

  • To comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: To help us operate the Site or deliver services (e.g., appointment scheduling systems).

  • Legal Authorities: If required to comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Opt out of receiving promotional emails (unsubscribe link provided in emails).

  • Data Portability: Request a copy of your information in a portable format.

To exercise these rights, please contact us at [Email Address].

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting personal information.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect information about Site usage. For more details, please see our Cookie Policy.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be posted on this page with the effective date.

11. Contact Us

If you have any questions about our use of cookies, please contact us at:

Black Bear Primary Care
1100B Rutherford Rd
Greenville, SC 29609
info@blackbearprimarycare.com