Payment & Insurance Details
Transparent information about accepted insurance, cash rates, and your billing rights.
In-Network Insurers
We are in-network with the following insurers:
- Medicare Part B
- Medicaid
- Blue Cross Blue Shield
- United Healthcare
- Centene
- Cigna
- Humana
- Aetna
- Molina
- Healthspring
- Curative
United details: UHC, UHC Medicare, AARP Medicare, etc.
Centene details: Medicare Wellcare, Ambetter, Absolute Total Care
Humana details: Medicare Advantage, Medicaid, and supplements
Aetna details: Medicare Advantage and supplements
Molina details: Medicare Advantage and Medicaid plans
Healthspring details: (Formerly Cigna Medicare)
Out-of-Network (But We Can Usually Bill)
We can typically bill the following insurers even if they are not in our contracted network. Please ask about your specific plan.
- Devoted Health
- Imagine360
- Feel free to ask about others, usually we can bill for services
Not Participating (We Cannot Bill These Insurers)
We are unable to accept or bill the following insurers at this time:
- Tricare, not accepting new medical providers right now
- First Choice / Select Health
- Medicaid Blue Cross / Healthy Blue and Blue Choice Medicaid, BCBS says they do not need more providers
- Blue Cross Prisma Only Plans (Blue Reedy)
- Molina Marketplace plans
Cash Payment & Good Faith Estimates
We also accept cash payment for uninsured or self-pay patients. Self-pay pricing varies by visit type and length. Contact our office for current rates.
Email us or call the office for a detailed self-pay price list.
Understanding Your Rights: Good Faith Estimates
As part of the No Surprises Act (effective January 1, 2022), patients without insurance or those not using their insurance have the right to receive a "Good Faith Estimate" of expected healthcare costs before receiving services.
Key points:
- You can request a Good Faith Estimate when scheduling an appointment or at any time before receiving care.
- For services scheduled at least 3 business days in advance, we'll provide the estimate within 1 business day.
- The estimate includes expected charges for the primary service and related items or services.
- While we strive for accuracy, the final bill may differ due to unforeseen circumstances or additional services.
- If your bill exceeds the estimate by $400 or more, you may be eligible to dispute it.
We're committed to transparency in healthcare costs. If you have any questions about Good Faith Estimates or your rights under the No Surprises Act, please contact our billing office.
Payment Methods
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Cash
- Checks
- HSAs and FSAs
Payment Policy
- Insurance patients: Copayments and coinsurance are due at the time of service. We file claims directly with your insurance company.
- Self-pay patients: Payment is due at the time of service.
- Late payments: Any outstanding balance not paid within 30 days may be subject to a late fee.
- Explanation of Benefits (EOB): Please bring your insurance card and any relevant EOBs to your appointment.
- Billing questions: Contact our office and we will work with you to resolve any billing concerns.
Frequently Asked Questions
Do you accept new patients?
Yes, we are accepting new patients. Schedule your first visit through our patient portal or by calling our office.
What age range do you see?
We provide primary care to people aged 16+.
Can I pay with my HSA or FSA?
Yes, we accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). We can provide a superbill if you need it for reimbursement.
What happens if my insurance denies a claim?
We work with you to resolve denied claims. In many cases, we can appeal or resubmit. Please contact our office if you have questions about a specific claim.
Questions About Coverage?
Our office is happy to verify your insurance and discuss your payment options before your visit.